Terms and Conditions
SATISFACTION GUARANTEE
We stand behind our service. If for any reason you are not satisfied with your purchase, simply return the unused item in its original, undamaged packaging within 30 days and we’ll replace it or give you a refund. See special conditions for firearms and ammunition below. Please read “Returns” below for more information.
Purchasing Firearms
YOU MUST BE 21 YEARS OF AGE TO PURCHASE AMMUNITION AND OR FIREARMS
It is Required for you to have your Federal Firearms License, or Collector of Curio & Relics Licensed DEALER on file with us BEFORE we will ship any Firearms from this Website. All orders placed without a signed copy of the Federal Firearms License will be held for 48 hours and deleted if an FFL we are shipping too DOES NOT PROVIDE HIS OR HER LICENSE TO USA GUNS AND AMMO (or other necessary licensing). USA GUNS AND AMMO reserves the right to limit the purchase of multiple Firearms. WE ONLY SHIP FIREARMS TO STATES THAT ARE ALLOWABLE BY LAW.
• Are a U.S. citizen
• Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year
• Have never been adjudicated as mentally defective or been committed to a mental institution
• Have never been a fugitive from justice, an unlawful user of any controlled substance
• Have never been dishonorably discharged from the Armed Forces
• Have never renounced his or her US citizenship
• Have never been convicted of a misdemeanor crime of domestic violence.
• Are not currently subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child
• WE DO NOT SHIP TO P.O. BOX NUMBERS
AMMUNITION PURCHASES
ALL AMMUNITION SALES ARE FINAL. USA GUNS AND AMMO will not accept returns or exchanges of ammunition for any reason. Please, make a careful selection of ammunition before making a purchase. YOU MUST BE 21 YEARS OF AGE TO PURCHASE AMMUNITION AND OR FIREARMS
WE ONLY SHIP AMMUNITION TO STATES THAT ARE ALLOWABLE BY LAW.
• Are a U.S. citizen
• Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year
• Have never been adjudicated as mentally defective or been committed to a mental institution
• Have never been a fugitive from justice, an unlawful user of any controlled substance
• Have never been dishonorably discharged from the Armed Forces
• Have never renounced his or her US citizenship
• Have never been convicted of a misdemeanor crime of domestic violence.
• Are not currently subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child
• WE DO NOT SHIP TO P.O. BOX NUMBERS
WE SHIP ONLY (WITHIN THE UNITED STATES OF AMERICA )
We use UPS, FEDEX AND USPS all handguns are shipped 2nd-day air or priority mail with adult signature required
PRIVACY POLICY
We do not collect or keep any consumer data information.
Note: Orders usually ship within one business day of being placed if items are in stock. Next-day (overnight) orders are usually delivered by the end of the following day.
Please note that some items may be subject to additional shipping and handling charges because of size or weight.
Sorry, but we do not ship outside of the UNITED STATES OF AMERICA. NO EXCEPTIONS !!!
PICKUP is done by appointment only. NO EXCEPTIONS
Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.
SECURITY
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to “see” your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.
We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.
BACKORDERS
Occasionally, some items are unexpectedly out of stock or unavailable and may be back-ordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.
RETURNS, REFUNDS AND RESTOCKING
If there is a problem with accessories, clothing or ammo that you purchased from us, you can contact us for instructions to ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise, when arranged with Discount Firearms and Ammo prior to sending it back to us.
Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or email.
Firearms and ammo sales are final; no returns or exchanges.
Returns of other merchandise must be accompanied by a receipt, listing the item being returned. Item and packaging must be returned in the same condition as at time of sale. Customers with valid returns will receive store credit; no refunds.
N.I.C.S. Background check fee is non-refundable. Firearms sales, which are cancelled for any reason, are subject to a $25 restocking or order-cancellation fee.
PRICES AND INFORMATION
Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding, should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you.
IF YOU A PROBLEM WITH THE NEW FIREARM YOU JUST PURCHASED PLEASE CONTACT THE
Firearms manufacturers directly. They prefer to service directly any warranty and safety issues, concerning their products. Read your owners manual and any warranty information included in your firearm’s packaing for further instructions. Most manufacturers put your concerns ahead of the dealers and offer better customer service to the end user of their products.
USA GUNS AND AMMO, LLC
CINCINNATI, OHIO 45244
513-428-9875
contact us at www.usagunsandammo@aol.com